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Global Poly Tanks - Delivery Process

Ordering & Delivery Made Easy


We’ve simplified our delivery process to ensure a smooth experience from order to delivery. Here’s what to expect:

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TANK DELIVERY
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Choose your site. Order your tank. Plan your delivery.

We offer reliable water tank delivery with clear guidelines on site access, delivery methods, and tank placement. Our process helps you plan ahead with requirements for flat bases, truck access, and safe unloading, ensuring your tank is delivered efficiently and ready for installation.

1. Choose Your Tank & Plan Your Site

Select the right tank for your needs – size, shape, and style – but also think about where it will go and how it will get there.
 

  • Is the delivery site accessible for a truck up to 19 m long, 3.5 m wide, and 5 m high?

  • Can the tank be rolled or lifted into place on your property?

  • Will you need lifting equipment or extra help to move it onto the base?
     

Our team can help you select the right tank and advise on the best delivery method based on your access and site conditions.
 

2. Place Your Order & Confirm Delivery Type

Order online, over the phone, or in-store. We’ll confirm:
 

  • Pricing and availability

  • Estimated lead times

  • Delivery access details & which delivery option is most suitable for your site:

     

Roll Off Only (Standard Delivery)
Your tank is rolled off the truck and left on its side (or upright for small tanks).
You are responsible for final positioning and installation.

 

Position on Pad (With Customer Assistance)
We assist with moving the tank onto your prepared base 
Tank is positioned onto prepared base with customer assistance. You must provide able-bodied helpers (see Pre-Delivery Guide for numbers required).


Pick up from Store

Pick up your tank from our Sorell office

Generally only suitable for smaller tanks 6,300 L and below.

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3. Prepare for Delivery

Before your tank arrives, check our Pre-Delivery Guide to make sure your site is ready:
 

  • Provide a clear, level 5 m × 5 m unloading area

  • Remove overhead obstructions (wires, trees) and clear the path

  • Let us know if access is restricted — we can offer truck-only delivery if required
     

4. Delivery Day

Once your tank is ready, we’ll confirm your delivery date.
 

  • Ensure someone is on-site to meet the driver

  • Maintain a 5 m safety exclusion zone during delivery

  • If access or assistance is not as planned, delivery may be rescheduled or revert to Roll Off Only

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5. After Delivery Installation & Setup

Following delivery:
 

  • Move the tank into final position (if not already done)

  • Install the remaining fittings (overflow and ball valve)

  • Refer to our Installation Guide for proper setup

  • If storing temporarily, secure the tank safely to prevent movement

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For detailed delivery information please see below tips and delivery terms & conditions.

Tips to ensure a smooth delivery.​​​

  • Ensure that your site is prepared prior to delivery and is capable of supporting the full weight and diameter of your tank across its entire base - see Site Preparation instructions.

  • It is your responsibility to ensure there is adequate clearance through gateways, driveways and under trees to gain access to the site. The delivery vehicle may be a combination of truck and trailer up to 19 metres in length, 3.5 metres wide and up to 4.5 metres in height.
     

  • The truck will not cross paddocks or unpaved areas where there is a risk of getting bogged. This decision is at the discretion of our driver. If the site is not accessible, the tanks will be unloaded at the closest suitable location.
     

  • It is the purchasers' responsibility to provide the appropriate assistance when unloading and positioning your new tank on site. Global Poly Water Tanks will deliver to your property and unload your new tank conditional upon this assistance being provided. The ability to position the tank on the provided site will be at the sole discretion of the delivery driver. 
     

  • Once the tank is received, tie it down or fill with at least 25mm depth of water to prevent it being blown around in high winds. This is your responsibility.

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